Information provided before conclusion of contract

The company LBCE s.r.o.[Ltd.], with registered seat at Prague 6 – Řepy, Na Moklině 289/16, postcode 163 00, entered in the Commercial Register kept by the Municipal Court in Prague, section C, inset 164155, IČO[ID no.]: 24660523, DIČ[Tax ID no.]: CZ24660523, tel. +420 222 314 869; +420 728 818 155, e-mail: info@luxurybags.cz (hereinafter referred to as the “Vendor”), as the operator of the internet shop www.luxurybags.cz and www.luxurybags.sk (hereinafter referred to as the “E-shop”), hereby provides its customers, who are consumers in the sense of Section 418 of Act no. 89/2012 Coll., Civil Code (hereinafter referred to as the “Civil Code”), in accordance with the provisions of Section 1811 paragraph 2, Section 1820 paragraph 1, Section 1824 paragraph 1 and Section 1826 paragraph 1 of the Civil Code, with the following information before the conclusion of the contract of purchase, using means of long-distance communication in the sense of Section 1820 paragraph 1 of the Civil Code:

1. the identity, telephone number, address for delivery of e-mail or other contact details of the Vendor:
    LBCE s.r.o., with registered seat at Prague 6 – Řepy, Na Moklině 289/16, postcode 163 00, entered in the Commercial Register kept by the Municipal Court in Prague, section C, inset 164155, IČO: 24660523, DIČ: CZ24660523, tel. +420 222 314 869; +420 728 818 155, e-mail: info@luxurybags.cz, contact location – contractual LUXURY BAGS Bazaar, Pařížská 11, Prague 1, 110 00.
2. indication of the goods or service and a description of their main properties:
   See the description of goods stated in the detail of the view of the individual product in the E-shop.
3. the price of the goods or service or the method of their calculation, including all taxes and fees:
   See the price of the goods stated in the detail of the view of the individual product in the E-shop, the price is stated including VAT and all other taxes and fees (with the exception of costs for the delivery of goods or special taxes or customs charges upon sending outside the EU).
4. the method of payment and the method of delivery or fulfillment, and costs for delivery:
   
   Delivery within the Czech Republic:
   1. Collection in person in the Luxury Bags Bazaar, Pařížská 11, 110 00 Prague 1, payment by bank transfer or in cash – free of charge.
   2. Delivery by means of forwarding company GLS, payment by bank transfer – price CZK 120.00.
   3. Delivery by means of forwarding company GLS, payment by cash on delivery – price CZK 160.00.
   4. Delivery by means of forwarding company Messenger (Prague only), payment by cash on delivery – price CZK 250.00.
   
   Delivery within the Slovak Republic:
   1. Collection in person in the Luxury Bags Bazaar, Pařížská 11, 110 00 Prague 1, payment by bank transfer or in cash – free of charge.
   2. Delivery by means of forwarding company GLS Slovakia, payment by bank transfer – price EUR 8.00.
   3. Delivery by means of forwarding company GLS Slovakia, payment by cash on delivery – price EUR 12.00.
   
   Delivery outside of the Czech and Slovak Republics:
   1. The methods and price of delivery shall be announced on the basis of an individual inquiry sent to the e-mail address info@luxurybags.cz.
5. information about rights ensuing from defective fulfillment, as well as rights from guarantee and other conditions for the application of these rights:
   1. The rights and obligations of the Vendor and the customer regarding the guarantee of the Vendor for the quality of the goods upon receipt and the rights of the customer ensuing from defective fulfillment are governed by the relevant generally binding regulations (in particular the provisions of Section 2161 and subsequent of Act no. 89/2012 Coll. (hereinafter referred to as the “Civil Code”) and Act no. 634/1992 Coll., on consumer protection (hereinafter referred to as the “Consumer Protection Act”)).
   2. The Vendor is responsible to the customer for ensuring that goods have no defects upon receipt. In particular the Vendor is responsible to the customer for ensuring that at the time when the customer receives the goods:
      1. the goods manifest the qualities which the Vendor and the customer agreed upon, and in the case that there was no such agreement, such qualities which the Vendor or manufacturer described or the customer expected with regard to the nature of the goods and on the basis of the promotion on the part of the Vendor and manufacturer,
      2. the goods are fit for the purpose as stated by the Vendor, or for which goods of this type are usually used,
      3. the goods are within the corresponding quantity, degree or weight, and
      4. the goods meet the requirements of the legal regulations.
   3. If a defect appears within the course of six months from receipt, the goods are considered to have been defective upon receipt.
   4. If the goods do not manifest the qualities as stipulated in article 2 above, the customer may demand the delivery of new goods without defects, unless this is disproportionate with regard to the nature of the defect, but if the defect relates only to a part of the goods, the customer may demand only the replacement of that part; if this is not possible, the customer may withdraw from the contract. If, however, this is inappropriate with regard to the nature of the defect, in particular if it is possible to rectify the defect without unnecessary delay, the customer has the right to rectification of the defect free of charge.
   5. The customer has the right to the delivery of new goods or replacement of a part thereof also in the case of a removable defect if the customer is unable to use the goods in a regular manner due to repeated occurrence of a defect following repair or due to a larger number of defects. In such a case the customer also has the right to withdraw from the contract of purchase.
   6. If the customer does not withdraw from the contract of purchase or does not apply the right to the delivery of new goods without defects, to replacement of a part thereof or the repair of the goods, the customer may demand a commensurate discount. The customer has the right to a commensurate discount in the case that the Vendor is unable to deliver new goods without defects, replace a part thereof or repair the goods, as well as in the case that the Vendor does not arrange rectification within a commensurate period or in the case that arrangement of rectification would cause considerable inconvenience to the customer.
   7. The customer does not have any rights ensuing from defective fulfillment in the case that the customer was aware that the goods were defective before the receipt of the goods, or if the customer caused the defect himself/herself.
   8. The customer is authorized to apply rights on the basis of a defect which appears on consumer goods within a period of twenty four months from the receipt of the goods (with the exception stated in point 5i below). This does not apply:
      1. in the case of goods sold for a lower price due to a defect for which the lower price was arranged,
      2. to wear of goods caused by their usual use,
      3. in the case of used goods for a defect corresponding to the degree of use or wear which the goods manifested upon receipt by the customer, or
      4. if this ensues from the nature of the item.
   9. The great majority of goods offered in the E-shop are used. Goods indicated in the offer of the E-shop with the words “good as new” are considered to mean used goods which are in excellent condition (virtually unused). For used goods, the Vendor and the customer arrange a truncation of the time for application of rights ensuing from defective fulfillment to 12 months from the receipt of goods in accordance with Section 2168 of the Civil Code.
   10. If defective fulfillment represents a fundamental breach of contract, the customer has the right:
       1. to rectification of the defect by means of delivery of a new item without defects or the delivery of the missing item,
       2. to rectification of the defect by means of repair of the item,
       3. to a commensurate discount on the purchase price, or
       4. to withdraw from the contract.
   11. The customer shall inform the Vendor regarding the right he/she has chosen to apply upon reporting of a defect, or without unnecessary delay after the reporting of the defect. The customer may not alter the choice made without the consent of the Vendor; this does not apply if the customer has requested the repair of a defect which is shown to be irreparable. If the Vendor fails to rectify the defect within a commensurate period or informs the customer that it shall not rectify the defect, the customer may demand a commensurate discount on the purchase price instead of rectification of the defect, or may withdraw from the contract. If the customer does not apply his/her right in a timely manner, he/she has the rights according to articles 5.l and 5.n below.
   12. If defective fulfillment represents a non-fundamental breach of contract, the customer has the right to rectification of the defect or a commensurate discount on the purchase price.
   13. Until the customer applies the right to a discount on the purchase price or withdrawal from the contract, the Vendor may deliver any item or part thereof that is missing or rectify the legal defect. The Vendor may rectify other defects according to its own choice by means of repair of the goods or delivery of new goods; this choice must not result in the customer incurring inappropriate costs.
   14. If the Vendor fails to rectify a defect of the goods in a timely manner or refuses to rectify the defect, the customer may demand a discount on the purchase price, or may withdraw from the contract. The customer may not alter the choice made without the consent of the Vendor.
   15. The Vendor does not provide a separate contractual guarantee for quality according to Section 2113 of the Civil Code beyond the framework of the legal provisions.
   16. The customer shall apply any rights on the basis of the quality guarantee upon receipt and the liability of the Vendor at the address of the LUXURY BAGS Bazaar, Pařížská 11, Prague 1, 110 00. The moment of application of the claim is considered to be the moment at which the Vendor received the claimed goods from the customer.
   17. Claims are settled in accordance with the conditions of business of the Vendor, the Claims Protocol the Civil Code, the Consumer Protection Act and other legal regulations.
6. costs for means of long-distance communication, if they differ from the basic rate:
   The Vendor does not charge any fees for means of long-distance communication. The customer pays only the standard fees charged by its provider of internet connection and telecommunications services.
7. information about any applicable obligation to pay a deposit or analogous payment, if required:
   The Vendor is authorized to demand payment of the entire purchase price before the sending or handover of goods to the customer, unless otherwise agreed in the contract of purchase.
8. information about the existence, method and conditions of out-of-court settlement of consumer complaints, including information as to whether it is possible to refer the complaint to a supervisory body or state supervision:
   No system of out-of-court settlement of complaints is instituted. The customer may refer a complaint to the relevant supervisory body or state supervision (e.g. Czech Trade Inspection Authority).
9. information as to whether the concluded contract shall be filed with the Vendor and whether the consumer will be provided with access thereto: The content of the contract of purchase is: (i) the order and (ii) the conditions of business of the Vendor. The Vendor files contracts of purchase in electronic form and shall send the customer a copy of the contract of purchase to the e-mail address of the customer in electronic form.
10. information about the languages in which it is possible to conclude the contract:
    The contract of purchase may be concluded in Czech language only.
11. information about the individual technical measures leading to the conclusion of the contract:
    To order goods the customer shall place goods in the shopping basket by clicking on the “ORDER” button in the detail of the view of the individual product in the E-shop. The customer shall subsequently complete his/her delivery and invoicing details in the web interface of the E-shop, and select the method of delivery of goods and the method of payment. The customer shall also confirm his/her consent to the conditions of business of the Vendor and take into account the information provided before the conclusion of the contract, as well as the instruction on the right to withdraw from the contract. The customer shall send the order to the Vendor by clicking on the “COMPLETE ORDER” button.
12. information about the possibilities of determining and correcting errors which have occurred upon the entry of data before the submission of the order:
    Before sending the order, the customer may correct any data by rewriting. After sending the order, the customer shall receive a confirmation e-mail containing the data which the customer entered when creating the order. In the case of an incorrect statement of any data in the order, the customer shall inform the Vendor by means of an e-mail sent to the address info@luxurybags.cz, in which the customer shall state the order number and the correct information.
13. information about the code of conduct which is binding for the commercial subject or which the commercial subject abides by voluntarily, and about its accessibility using electronic means:
    The Vendor is not bound by any code of conduct.